We see the world differently, we are Designers

Frequently Asked Questions

How much is the course?

All information on payments and payment plans can be found on the enrolments page of this site.

Can I buy the Adobe Creative Suite at Student rates?

Students in Australia, NZ, Asia Pacific (excluding Japan) and Europe are eligible to receive the Student discount for the Adobe Creative Suite (CS6 or The Creative Cloud) package required to complete this course.

Intensive Foundation Course and Certificate IV in Design require: Creative Suite (CS6 or The Creative Cloud) - Illustrator, Photoshop, InDesign and Acrobat Pro.

Web Design require: : Adobe Illustrator, Photoshop, InDesign, Acrobat Pro and Fireworks. CS6 or The Creative Cloud

What will I need to provide to Adobe :

In order to activate your student license with Adobe, you will need to follow the instructions on the box you receive and activate it through Adobe. If you are subscribing to the Creative Cloud) You will need to provide proof of enrolment and a photo ID.

What is the criteria for enrolling?

There are a few requirements for enrolment. You must:

  • Be able to operate an SLR camera at a basic level.
  • Possess the drive and motivation needed to undertake e-learning.
  • Be 18 or over. If you are under 18 and wish to study, please ask a parent or guardian to contact the school via email or phone and we can discuss your particular case to see whether you would be eligible to study with us.
  • Have love of design… Of course.

How do I enrol?

You may enrol directly through this website on the enrolments page.

When can I enrol?

Enrolments couldn’t be easier. The school takes enrolments all year round, just go to the enrolment page, choose your course, method and payment plan then complete the enrolment form; you will be online and learning within a matter of hours!

What happens once I enrol?

Once you have paid your initial fees, we will send your unique username and password. You will have direct access to your very own student site, called the Schoolyard. In the Schoolyard, you will have access to:

  • your course
  • e-library
  • training videos
  • forum

You may begin learning straight away.

What aspects of graphic design does this course cover?

Please refer to the graphic design course online curriculum page on this site. It explains in detail the aspects of design covered in our courses.

How do I get my assignments marked?

All grading is done online through the student secure site; you will never have to send assignments via the post.

There is an easy-to-use upload facility for your assignments once you have finished them within the student site. The assignments are sent directly to your graphic design tutor. He or she will promptly mark your assignment and give you valuable and concise feedback along with your grades.

I have work and family commitments, are there strict deadlines and due dates for assignments?

In a word, no. Our online graphic design courses are self paced.

With this in mind, however, we ask students to be responsible for their own learning and development. By participating actively and positively and by ensuring that they maintain progress with learning modules.

It is our aim that students complete the course in the given time frames. We offer learning support when needed and also have paid extensions available should life get in the way and hinder your study efforts.

Will I graduate with a portfolio in hand?

The Certificate IV in Design course has been designed so that each assignment will have a final role in establishing a professional and dynamic portfolio. Your tutor will help you shape your portfolio, resume and cover letters to get you the job in the area of design that interests you the most.

The Intensive Foundation Course has been designed so that each assignment will have a final role in establishing a professional and dynamic portfolio. Your tutor will help you shape your portfolio.

Will I be able to use my Certificate IV qualification to help gain entry into further study?

The qualifications are part of the Australian national system. This means that when you gain a Certificate IV in Design, it can be used towards a Diploma, then advanced Diploma or a Bachelors degree.

If your career goals include a pathway to further study at a university, the Certificate IV in Design is a great start. You can use it at a University or College with higher levels of study and it will help with admission and possibly credits. Plus your portfolio of course.

I already work in the design industry; I am self taught. Does your course apply to me?

Many of our students are practicing designers from different disciplines of design. These days it is very easy to teach yourself over the net by persisting with free software training videos on YouTube or the like.

The fact of the matter is that software training is the least important element when it comes to learning about graphic design. There are many people who are very proficient in the Adobe suite, yet do not have the design foundations to make the ‘right’ design decisions during the design process.

Software execution and design concepts are worlds apart; ask any designer. Depending on how proficient you are in the Adobe suite, you may find the first few modules of Adobe teaching a little too basic. No need to worry. The course focuses on tying software skills together with solid design foundations.

We focus on creating designers that can react creatively and thoroughly to a design brief; who employ knowledge and notion of great design. Please read the course outlines thoroughly to get a better understanding of whether what we are teaching is right for you and your career path.

What kind of software will I need to own to study?

The courses are taught in the Adobe creative suite. You will need to own Acrobat Pro too.

Adobe has a package called the Adobe Creative Suite Standard. This package has all you need to study with us. You will need either the Adobe CS6 or The Creative Cloud. Please see each Course heading below as to which version of Adobe softwares you will need.

Intensive Foundation Course and Certificate IV in Design require: Creative Suite Design Standard Edition CS6 or The creative Cloud - Illustrator, photoshop, Indesign and Adobe Pro.

Web Design require: The Premium Suite CS6 or The Creative Cloud - Illustrator, Photoshop, Indesign, Adobe Pro and Fireworks.

What will I need in order to complete this course?

As you will be studying from home, there will be a certain amount of equipment that you will need to undertake the course successfully.

You will need access to a computer.

PC or Mac is fine; the course runs on any operating system. The Schoolyard itself functions like any other internet site; no special requirements are needed to run the Schoolyard. You will be using graphics software throughout the course. The software does require a minimum amount of system requirements to run fast and efficiently.

System requirements to run design software are:

Windows Users
  • Intel® Pentium® 4 or AMD Athlon® 64 processor (2GHz or faster)
  • Microsoft® Windows® 7 with Service Pack 1 or Windows 8
  • 1GB of RAM
  • 2.5GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
  • 1024x768 display (1280x800 minimum recommended) with OpenGL® 2.0, 16-bit colour, and 512MB of VRAM (1GB recommended)
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.
Macintosh Users
  • Multicore Intel® processor with 64-bit support
  • Mac OS X v10.7 or 10.8 or above
  • 1GB of RAM
  • 3.2GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
  • 1,024x768 display (1,280x800 minimum recommended) with OpenGL® 2.0, 16-bit colour, and 512MB of VRAM (1GB recommended)
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services
Software

You will be required to own your own copy of the Adobe Creative Suite Standard edition CS6. (At the time of publishing the course is compatible with CS3, CS4 & CS5. However, this may change if the school deems significant changes to the tools within the Creative Cloud will impact students education, At this stage the students will then need to have CS6 Creative Cloud). Illustrator, Photoshop, InDesign and Acrobat Pro. This may purchased at Education prices through certain suppliers only. Please contact the school to see if we have a supplier in your area.

Internet Connection

Connection to Internet is also required. There are no particular speeds or access that is a minimum requirement as all modules can be downloaded and saved to your computer. Training videos can be streamed at an optional dial up speed level if needed. This option has been provided for people in remote areas and limited access to high speed Internet. If you do have the option to have access to higher speed internet (cable or broadband), this will help you have a more timely access when you need to conduct design research on the web.

Camera Equipment

Module 6 and 9 requires you to have access to an SLR camera: analogue or digital is fine. If you choose to use a digital camera it must be of at least 3 mega pixels. Module 10 and 11 will require that you photograph your work for packaging and portfolio projects, the camera you choose to work with in these projects is up to you, however if digital it must be of at least 3 mega pixels to ensure work quality. You must also possess knowledge basic knowledge of how to operate an SLR camera.

Illustration Supplies

Throughout the course you will need to complete design sketches, we ask that students have a small range of lead pencils HB-4B, A4 and A3 sketching pads.

Printing and Scanning equipment

In order to record evidence as part of your design processes you will be required to have access to a scanner and a printer. A colour printer is a personal preference, but not necessary for your assessments, Black and White printing is acceptable.

What kinds of interaction can I expect from my instructor and my fellow students in the Graphic Design School?

Our tutors grade and give valuable feedback on all of your assignments.

You can also ask questions or exchange inspirational ideas or links to share on the student forum. Communication with fellow students and tutors is a great way for you to ‘nut out’ issues that you might be having throughout the course.

Throughout the graphic design course, you will be introduced to the idea of keeping a visual journal.

We will guide you step by step throughout each module, so you can build your own visual library of ideas in this journal. This journal is also a great way for you to communicate ideas to your fellow students and staff.

Learning can be a challenge, and we find that there is always somebody out there that will be experiencing the same kind of challenge as you. Our strong student and tutor community is of the utmost importance to us, and we believe a key part of our success.

How does e–learning in the online graphic design school vary from a real-life classroom?

A great question without a single answer. Each student discovers for his or herself the conveniences of e–learning from home in their own way.

Besides passing on the costs that we save on infrastructure and rent, the most reported convenience for students is not needing to travel to a classroom, costly parking and the time involved for such an exercise.

The online support forum is jam packed with questions and answers from past students. Students use this as a quick reference too. Students can also post their own question to the forum and our tutors will reply quickly.

But do all of the conveniences really outweigh being in an interactive classroom environment … We think so! The Graphic Design School has dedicated thousands of hours to fine tuning our online graphic design courses, so that our students can benefit as much if not more from an e–learning experience with us than a real-life classroom environment.

We have many experiences of both tutors and students of other colleges reporting how long it takes a tutor to ‘get around’ to giving one individual the attention needed. In a classroom of 30-50 students, its understandable that one teacher cannot satisfy everybody’s demands. In an e-learning environment however, your instructional videos and course materials can be re-watched and re-read as many times as you like in case you feel you have missed anything first time around.

If you have another question, we would love to hear from you. Drop us a line info@thegraphicdesignschool.com

Terms & Conditions

All enrolees must read and accept these conditions at registration. The following information will provide you with details of our commitment to you and your responsibilities as an enroled student. All enrolees must read and accept these Terms & Conditions at the time of enrolment.

These terms and conditions are subject to change without notice, from time to time in our sole discretion. We will notify you of amendments to these terms and conditions by posting them to this website.

The terms and conditions for direct debit agreements can also be found in this document.

Fees

Intensive Foundation Graphic Design Course

Costs a full price one–off payment of $1990. Students may also opt to pay for the course via the payment plan method. There are two choices of payment in the payment plan method.

The two payment plan methods are:
  • $725 per month for 3 months or
  • $400 per month for 6 months

Both of the above payment plan schedules include bank charges and administration charges.

The total plan costs:
  • The $725 × 3 month plan costs a total of $2175
  • The $400 × 6 month plan costs a total of $2400

The first payment of each payment plan will be deducted on the day of enrolment. Each subsequent payment will be deducted automatically from the nominated credit card or PayPal account on the same date each month (see Direct Credit Card, Debit & Paypal Agreements-payment plans below for further detail).

The above stated fees are for course duration of 12 months maximum. For course incompletion within 12-month duration, please refer to Course Incompletion.

Certificate IV in Design (CUV40311) Course

The Course costs a basic price of $4290, which is payable in 3 instalments. Students may also opt to pay for the course via the payment plan plan method.

The basic payment method is:
  • $2500 upon course enrolment (breakdown $1000 enrolment fees + $1500 advance course fees),
  • $1500 upon 6-month anniversary or on completion of 6th module, whichever occurs first,
  • $290 upon completion of Certificate IV in Design CUV40311, prior to issuance of certificate.
The payment plan method is:
  • $775 per month for 6 months.

The above payment plan schedule includes bank charges and administration charges.

The total plans cost:
  • $2500 + $1500 + $290 costs a total of $4290
  • $775 × 6 month plan costs a total of $4650

The first payment of the payment plan will be deducted on the day of enrolment. Each subsequent payment for the 6 months plan will be deducted automatically from the nominated credit card or PayPal account on the same date each month (see Direct Credit Card, Debit & Paypal Agreements-payment plans below for further detail).

The above stated fees are for course duration of 15 months maximum. For course incompletion within 15-month duration, please refer to Course Incompletion.

The Certificate IV In Design(CUV40311) Upgrade Course

The Course costs a full price one off payment of $2300. Students may also opt to pay for the course via the payment plan method.

The payment plan method is:
  • $1175 per month for 2 months.

The above payment plan schedule includes bank charges and administration charges.

The total plan costs:
  • $1175 × 2 month plan costs a total of $2350

The first payment of the plan will be deducted on the day of enrolment. The subsequent payment will be deducted automatically from the nominated credit card or PayPal account on the same date the following month (see Direct Credit Card, Debit & PayPal Agreements-payment plans below for further detail).

The above stated fees are for course duration of 3 months maximum. For course incompletion within 3-month duration, please refer to Course Incompletion.

Please note: the Certificate IV in Design (CUV40311) Upgrade course is only available to students who have completed the Intensive Foundation Design Course with The Graphic Design School Pty Ltd.

The Foundation Web Design Course

The Course costs a full price one off payment of $695. Students may also opt to pay for the course via the payment plan method.

The payment plan method is:
  • $255 per month for 3 months

The above payment plan schedule includes bank charges and administration charges.

The Total Plan Costs:
  • $255 month plan costs a total of $765

The first payment of the plan will be deducted on the day of enrolment. Each subsequent payment will be deducted automatically from the nominated credit card or PayPal account on the same date each month (see Direct Credit Card, Debit & PayPal Agreements-payment plans below for further detail).

The above stated fees are for course duration of 6 months maximum.

Administration Fees

The Graphic Design School is authorised to Charge the following administration and associated fees:
  • Decline Payment
  • Course Extension
  • Course Upgrade
  • Intensive Foundation Course Administration
  • Certificate IV Course Administration
  • Student assessment(in the case of partial refund or re-enrolment)
  • Re-enrolment
  • Re-issuance of Certificate

Details of fees listed are explained later in the Terms and Conditions document.

Payment Methods

Enrolment is available online 24/7 you may pay for enrolment via:
  • Visa
  • Mastercard
  • PayPal

Clients who wish to pay via bank transfer may pay in full by this method. Please email accounts@thegraphicdesignschool.com to request whether you are eligible to pay via bank transfer. Payment in cash is discouraged.

Fees Payable

Fees are payable upon enrolment with The Graphic Design School. The Graphic Design School may discontinue training if fees are not paid as required. Administration charges of $50 apply to declined transactions due through payment plan. In order to avoid admin charges please email or call the school before your due transaction debit date if you are having difficulty making payments.

Direct Credit Card Debit & PayPal Agreements-payment plans

Important—Direct debits will be drawn from the same credit card or PayPal account that you used for enrolment. It is not necessary to pay through the payment page of the website each due payment date. Payments are deducted monthly.

Enrolment on a Monthly payment plan for 3 months

In consideration for The Graphic Design School Pty Ltd initially making the Intensive Foundation Graphic Design Course available to you, you agree to pay The Graphic Design School Pty Ltd the first payment of $725 on the day of enrolment, and the remaining 2 payments of $725 on the same date each month for the following two months. The 3—month payment plan for the Intensive Foundation Graphic Design Course totals $2175.

In consideration for The Graphic Design School Pty Ltd initially making the Foundation Web Design Course available to you, you agree to pay The Graphic Design School Pty Ltd the first payment of $255 on the day of enrolment, and the remaining 2 payments of $255 on the same date each month. The 3—month payment plan for the Foundation Web Design Course totals $765.

Your Certificate of Completion will not be issued until all payments have been made in full. Please choose your plan wisely as you may not change payment plans once the initial payment amount has been processed.

Enrolment on a Monthly payment plan for 6 months

In consideration for The Graphic Design School Pty Ltd initially making the Intensive Foundation Graphic Design Course available to you, you agree to pay The Graphic Design School Pty Ltd the first payment of $400 on the day of enrolment, and the remaining 5 payments of $400 on the same date each month for the following 5 months. The 6—month payment plan for the Intensive Foundation Graphic Design Course totals $2400

In consideration for The Graphic Design School Pty Ltd initially making the Certificate IV in Design Course available to you, you agree to pay The Graphic Design School Pty Ltd the first payment of $775 on the day of enrolment, and the remaining 5 payments of $775 on the same date each month for the following 5 months. The 6—month payment plan for the Certificate IV in Design Course totals $4650

Your Certificate of Completion will not be issued until all payments have been made in full. Please choose your plan wisely as you may not change Payment Plans once the initial payment amount has been processed.

After Enrolment

Our Commitment to You

  • Once your initial payment has been successfully processed you will be sent your enrolment details, login and password for your online secure study site (Schoolyard). The time that this payment takes to process depends on your financial institutions response. As a general rule this response arrives within 48 hours. The school will issue you your enrolment details within 24 hours (within normal business days) of this response.

  • In the case of instant PayPal payment plans PayPal notifies us of instant approval of payments. In the case of e-cheque PayPal payment plans PayPal notifies us of your cleared e-cheque within 7- 10 days of payment. The school will issue you your enrolment details within 24 hours (within normal business days) of the above notifications from PayPal.

  • A tax invoice of payment made will be issued to you for the first payment, the dates of future planned direct debits will be noted on this invoice. This invoice will be issued to you within 10 days of enrolment. Once your account has been paid in full you may request a tax invoice of fees paid at accounts@thegraphicdesignschool.com.

  • After the initial payment made upon enrolment, subsequent Direct Debit payments will be debited from your credit card/PayPal no earlier than the anniversary of your enrolment date and no later than 5 days after this date. We advise our students to have money in their accounts 5 days before and 5 days after the due date to avoid any risk of a declined payment.

  • The date of enrolment will determine that the payment will be deducted on the same date each month (for 6 month debit plan) thereafter. E.g. enrolment was on the 24th of January, the next debit date will occur on the 24th February, then 24th March and so on and so forth until six payments in total have been made.

  • The school will notify you of a declined transaction and/or successful reprocessing via email.

  • If you enroled through PayPal, PayPal will notify you via email of your declined transaction. PayPal will notify you in the same email the date they intend to reprocess your payment. Failure to replenish funds on your PayPal account may incur PayPal account restrictions. This is a decision made entirely by PayPal. The school does not have access to your PayPal account, nor can they influence PayPal’s decision regarding your account.

  • We will keep all information regarding your nominated account private and confidential. It is essential to the processing of secure online credit card payments that the school use a payment gateway. Both the payment gateway (Eway PTY LTD) and our financial institution are privy to your account details for reasons of processing your payments.

  • TGDS cannot be held responsible or financially liable for third parties errors. We will endeavour to help solve errors with these third parties however, for our customers benefit.

  • We abide by the National Privacy Principles of the Commonwealth Privacy Act (1988).

Your Rights

If you want to make changes to your direct debit arrangements, please contact us in writing via email at least 10 business days before the due date of the next debit transaction. These changes may include terminating your Direct Debit Agreement by paying in full the balance of your direct debit agreement, altering the monthly payment schedule. Certain changes may be affected at the sole discretion of The Graphic Design School.

Where you consider that a direct debit has been transacted incorrectly (outside the Direct Debit Agreement arrangements) you should contact us immediately via email accounts@thegraphicdesignschool.com. We will respond to your query within 10 business days and do our utmost to help resolve the issue.

If you do not receive a satisfactory response from us to your dispute, contact your financial institution.

Your Commitment to Us

It is your responsibility

  • To ensure that sufficient funds are available in your account to meet the requirements of our agreement on each due date.

  • To ensure that the authorisation given by you to draw on your nominated account is identical to the account signing instructions held by the Financial Institution where your account is based.

  • To advise us if the account nominated by you under the Direct Debit Agreement is transferred or closed.

  • To contact us and arrange a suitable alternative payment method if the Direct Debit Agreement is cancelled either by you or by the Financial Institution where your nominated account is based.

  • If your payment is dishonoured or declined for any reason and you have not given 10 days notice to the school, you will be required to pay an administration fee of $50 to The Graphic Design School.

  • Please note we cannot accept any bank charges levied by your Financial Institution for rejected transactions in your nominated account. For any queries or concerns regarding this arrangement or The Graphic Design School Pty Ltd Direct Debit Agreement, please contact our accounts team via email accounts@thegraphicdesignschool.com.

  • If a direct debit item is returned unpaid by your nominated Financial Institution due to insufficient funds, we will attempt to reprocess the funds owing, on any following day at our discretion. In the circumstance of a declined payment you will be automatically charged a $50 admin fee. The school will notify you of a declined transaction and/or successful reprocessing via email.

  • Failure to correctly notify us as to how and when you plan to rectify the reason that your account was declined will result in a suspension of your Schoolyard account until all fees owed are paid. Failure to rectify the reason that your account was declined in a timely manner will result in a suspension of your Schoolyard account until all fees owed are paid.

  • When using the Direct Debit facility with a credit card that has an expiration date, before the end of your next due direct debit payment you must contact The Graphic Design School within 30 days of the credit card expiration date to notify The Graphic Design School of the new card details. Failure to do so may result an administration fee of $50.

  • We reserve the right to cancel The Graphic Design School Pty Ltd Direct Debit agreement with you if more than two or more direct debits are returned unpaid by your nominated Financial Institution and you fail to rectify the issues of payment. Our accounts team will contact you to arrange an alternative payment method. In the event that you are not able to meet the Direct Debit agreement. We reserve the right to cancel you as a student from the course, along with the Certificate of Completion that may be due or issued without refund of fees already paid.

Student Support

The Graphic Design School has an online forum that can be accessed through the Schoolyard. This forum is manned by the school’s tutors and forum admin. You will find many questions by current and past students that can help you answer a query, or you can post a question to one of the tutors yourself. You can also give us a call at our head office if you are having any difficulties.

English language, literacy and numeracy skills

Language, literacy and numeracy skills are critical to almost all areas of work. This is particularly true in graphic design where there is a need to communicate with clients, read and understand design briefs and do research. Our course is delivered in English, so it is assumed that every student will have good English, reading, comprehension, speaking, listening and writing. If you can read and understand the TGDS website and the Student Handbook, that is the level of English needed for this course. You will be asked upon enrolment the level of these skills you posess.

The Graphic Design School will support students during their study with training and assessment materials that are easily understood and suitable to the level of the workplace skills being delivered. We will also provide tutors throughout the course who can answer questions and help through the Schoolyard support forum.

Our Expectation of you

The Graphic Design School expects you:

  • To contribute to learning in a harmonious and positive manner irrespective of gender, race, sexual preference, political affiliation, marital status, disability or religious belief.

  • To comply with the rules and regulations of the Graphic Design School.

  • To be honest and respectful, this includes not falsifying work or information and not communicating in any way that may cause offence to others or The Graphic Design School.

  • To be responsible for your own learning and development by participating actively and positively and by ensuring that you maintain progress with learning modules.

  • To monitor your own progress by ensuring that assessments are submitted in a timely manner.

  • To utilize facilities and The Graphic Design School publications with respect and to honour our copyrights and prevent our publication from being distributed to unauthorised persons.

  • To respect other students and The Graphic Design School staff right to privacy and confidentiality.

Your equity

The Graphic Design School is committed to ensuring that the training and assessment environment is free from discrimination and harassment. We are the caring, equalitarian, religious and politically neutral variety at The Graphic Design School. You will find your fellow students and the faculty are kind, inquisitive, informative, sometimes humorous and often inspiring. Student support forum discussions are conducted with open and honest communication. We have never had one abusive or rude comment made by a student or staff on the forum, we are very proud of this and find it a rare thing in a forum situation. We are however aware that cyber bullying does exist on the World Wide Web. Discrimination and harassment will not be tolerated under any circumstances by the school. Students should expect fair and friendly behaviour from The Graphic Design School staff and each other.

Students who feel that they have been discriminated against or harassed should report this information to admin staff. This will initiate a complaints handling procedure which will be fair and transparent and will protect your rights as a complainant. If a student feels that a satisfactory resolution has not been met he/she may report an instance of discrimination or harassment to an agency external to The Graphic Design School, they are advised to contact the HREOC Complaints Info-line on 1300 656 419.

Your privacy

The Graphic Design School takes the privacy of participants very seriously and complies with all legislative requirements. These include the Privacy Act 1988 and Australian Privacy Principles (2013).

Student information is only shared with external agencies such as registering authorities to meet compliance requirements as a Registered Training Organisation. All information shared is kept in the strictest confidence by both parties and is available on request.

In some cases as required by law, The Graphic Design School will need to make student information available to others such as the National Centre for Vocational Education and Research. In all other cases The Graphic Design School will seek the written permission of the student for this disclosure.

The Graphic Design School may need to make student assessment information available to The Graphic Design School tutors in order to conduct sessions of assessment validation, continuous improvement and tutor training. We will only collect personal information about you and given by you when you submit an enquiry, brochure request or direct application for a course through one of our online forms. We may use this information to; inform our users of new offers, products, and services which may be of interest to them, send our users news items which are relevant to their interests. In addition, TGDS may also collect cookies from your computer, which enables us to determine when and if you use the TGDS website and also to help customise TGDS website experience. We do not match your personal information to cookies.

In all cases The Graphic Design School will seek the written permission of the student for this disclosure.

Equipment requirements

What will you need in order to complete the Intensive Foundation Graphic Design Course and Certificate IV in Design CUV40311 Upgrade Course

As you will be studying from home there will be a certain amount of equipment that you will need to undertake the course successfully. These are as follows:

A Computer

PC or Mac is fine, the course runs on any operating system. The Schoolyard itself functions like any other internet site, no special requirements are needed to run the Schoolyard. You will however be using graphics software throughout the course. These softwares require a minimum amount of system requirements to run fast and efficiently.

System requirements to run design software are:

Windows Users
  • Intel® Pentium® 4 or AMD Athlon® 64 processor (2GHz or faster)
  • Microsoft® Windows® 7 with Service Pack 1 or Windows 8
  • 1GB of RAM
  • 2.5GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
  • 1024x768 display (1280x800 minimum recommended) with OpenGL® 2.0, 16-bit colour, and 512MB of VRAM (1GB recommended)
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.
Macintosh Users
  • Multicore Intel® processor with 64-bit support
  • Mac OS X v10.7 or 10.8 or above
  • 1GB of RAM
  • 3.2GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
  • 1,024x768 display (1,280x800 minimum recommended) with OpenGL® 2.0, 16-bit colour, and 512MB of VRAM (1GB recommended)
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services
Software

You will be required to own your own copy of the Adobe Creative Suite Standard edition CS6. (At the time of publishing the course is compatible with CS3, CS4 & CS5. However, this may change if the school deems significant changes to the tools within the Creative Cloud will impact students education, At this stage the students will then need to have CS6 Creative Cloud). Illustrator, Photoshop, InDesign and Acrobat Pro. This may purchased at Education prices through certain suppliers only. Please contact the school to see if we have a supplier in your area.

Internet Connection

Connection to Internet is also required. There are no particular speeds or access that is a minimum requirement as all modules can be downloaded and saved to your computer. Training videos can be streamed at an optional dial up speed level if needed. This option has been provided for people in remote areas and limited access to high speed Internet. If you do have the option to have access to higher speed internet (cable or broadband), this will help you have a more timely access when you need to conduct design research on the web.

Camera Equipment

Module 6 and 9 requires you to have access to an SLR camera: analogue or digital is fine. If you choose to use a digital camera it must be of at least 3 mega pixels. Module 10 and 11 will require that you photograph your work for packaging and portfolio projects, the camera you choose to work with in these projects is up to you, however if digital it must be of at least 3 mega pixels to ensure work quality. You must also possess knowledge basic knowledge of how to operate an SLR camera.

Illustration Supplies

Throughout the course you will need to complete design sketches, we ask that students have a small range of lead pencils HB-4B, A4 and A3 sketching pads.

Printing and Scanning equipment

In order to record evidence as part of your design processes you will be required to have access to a scanner and a printer. A colour printer is a personal preference, but not necessary for your assessments, Black and White printing is acceptable.

What will you need in order to complete the Foundation Web Design Course

As you will be studying from home there will be a certain amount of equipment that you will need to undertake the course successfully. These are as follows:

A Computer

PC or Mac is fine, the course runs on any operating system. The Schoolyard itself functions like any other internet site, no special requirements are needed to run the Schoolyard. You will however be using graphics software throughout the course. These softwares require a minimum amount of system requirements to run fast and efficiently.

System requirements to run design software are:

Windows Users
  • Intel® Pentium® 4 or AMD Athlon® 64 processor (2GHz or faster)
  • Microsoft® Windows® 7 with Service Pack 1 or Windows 8
  • 1GB of RAM
  • 2.5GB of available hard-disk space for installation; additional free space required during installation (cannot install on removable flash storage devices)
  • 1024x768 display (1280x800 minimum recommended) with OpenGL® 2.0, 16-bit colour, and 512MB of VRAM (1GB recommended)
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services.
Macintosh Users
  • Multicore Intel® processor with 64-bit support
  • Mac OS X v10.7 or 10.8 or above
  • 1GB of RAM
  • 3.2GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
  • 1,024x768 display (1,280x800 minimum recommended) with OpenGL® 2.0, 16-bit colour, and 512MB of VRAM (1GB recommended)
  • Internet connection and registration are necessary for required software activation, membership validation, and access to online services
Software

You will be required to own your own copy of the Adobe Creative Suite Standard edition, CS6. Illustrator, Photoshop, InDesign and Acrobat Pro. This may purchased at Education prices through certain suppliers only. Please contact the school to see if we have a supplier in your area.

Internet Connection

Connection to Internet is also required. There are no particular speeds or access that is a minimum requirement as all modules can be downloaded and saved to your computer. Training videos can be streamed at an optional dial up speed level if needed. This option has been provided for people in remote areas and limited access to high speed Internet. If you do have the option to have access to higher speed internet (cable or broadband), this will help you have a more timely access when you need to conduct design research on the web.

Illustration Supplies

Throughout the course you will need to complete design sketches, we ask that students have a small range of lead pencils HB-4B, A4 and A3 sketching pads.

Printing and Scanning Equipment

In order to record evidence as part of your design processes you will be required to have access to a scanner and a printer. A colour printer is a personal preference, but not necessary for your assessments, Black and White printing is acceptable.

Student cancellation

Refund within the 7 day trial period

Students who cancel their enrolment within 7 days of enrolment will be entitled to a full refund of fees paid, irrespective of whether the student has undertaken assessment. Requests for refunds will be processed and transacted at the end of each month in which the cancellation notification was received. Certificates will not be issued in the case of a full refund request. Refunds can be requested by email to admin@thegraphicdesignschool.com you will need to complete a simple refund request form.

Refund after the 7 day trial period

Students who seek refund after 7 days will only be considered for partial refund in the case of compassionate and compelling circumstances (listed below) within the first 6 months of enrolment. In this case certified copies of documents supporting the student’s case must accompany applications for refund. Partial refunds can be requested by email to admin@thegraphicdesignschool.com. You will need to complete a refund request form, attach it with your documents and forward via post to the address supplied on the refund form. Issuance of a partial refund is at the sole discretion of the school, if the school does not deem that you qualify for and/or cannot provide sufficient documents to support your case, you will not be issued a refund. Refunds will NOT be considered after 6 months of course enrolment (compassionate or otherwise). The following partial refunds apply to the following courses:

Intensive Foundations and Web Design Courses
  • A non-refundable course fee of $300 will apply to partial refund. There is also a non-refundable fee of $165 per module supplied. Refunds will NOT be considered after 6 months of course enrolment (compassionate or otherwise).

  • A student who is issued a partial refund will be asked to sign a Deed of Release. In the case where a student has successfully completed modules they may request a certificate stating modules achieved. The student will no longer have any access to the Schoolyard or learning materials.

  • If the student applying for partial refund due to compassionate and compelling circumstances has undertaken assessment the school will charge the student a fee of $165 per module supplied.

Certificate IV in Design (CUV40311)
  • A non-refundable course fee of $300 applies to all refunds after 7 days. Plus a non-refundable fee of $330 per module supplied.
  • On or after 6 months from the enrolment date of your course a non-refundable course fee of $1000 and a $1500 ($2500) advance fee for course materials will be charged. Regardless of assessment undertaken, regardless of circumstance (compassionate or otherwise).
Certificate IV in Design (CUV40311) Upgrade Course
  • The Certificate IV in Design Upgrade Course is non-refundable after the 7-day refund period.

A student who is issued a partial refund will be asked to sign a “Deed of Release”. In the case where a student has successfully completed modules they may request a certificate stating modules achieved. The student will no longer have any access to the Schoolyard or learning materials.

Note: Refunds will not be granted under any circumstance after the expiry date on any course.

Compassionate and Compelling Circumstances

Compassionate and compelling circumstances encompass events, conditions or circumstances that are:

  • beyond the student’s control
  • do not eventuate until after the course has been commenced
  • affect the student’s ability to complete course work in the given timeframe

The above circumstances are limited to:

  • serious illness in oneself
  • natural disaster affecting ones principle place of residence
  • traumatic experience that physically affects the ability to study

Circumstances that do not entitle students to a refund or an extension under the Compelling and Compassionate Circumstances policy:

  • If student enrolment is terminated by the school due to a serious breach of school policy or our terms and conditions as described in our direct debit agreement, a refund will not be issued.
  • If a student has falsified documents or intentionally misleading information on enrolment form or payment system that have influenced the decision to offer a place in the course. This includes falsifying or intentionally misleading your capacity to undertake the course.
  • Student discontinues the course for reasons that the school does not deem to qualify for compassionate and compelling circumstances.
  • Student does not provide sufficient or correct evidence to support a case of compassionate and compelling circumstances.
  • Student does not finish the full course before the course finish date and has elected to not purchase the 6—month extension.
  • If a student has an existing condition or circumstance at the time of enrolment that may prevent the student from undertaking or completing the course.
  • If a student has previously received an extension/s totalling six months in duration. Under the Compelling and Compassionate Circumstance policy. A maximum of 6 months extension will be granted under this policy.
  • The student has reached or passed the 6 months of their enrolment date.

Note 1: Refund payments are processed by way or reversal of funds to the credit card, PayPal or bank account that fees were paid through initially.

Note 2: All refunds are granted at the discretion of the Director. No refund will be given if an extension has been granted under the compassionate and compelling circumstance policy.

Note 3: All refunds processed will include a receipt explaining refund calculations.

Course Incompletion

Intensive Foundation Course Incompletion within 1 year period

Students who do not complete the course within the one year allotted for the course will be entitled to purchase a 6—month extension for $400. If the student does not purchase the course extension, the student may request a certificate stating modules completed to satisfaction. Access to the course and its materials will be declined after the year date has passed. Access to learning materials not already undertaken will strictly be declined. The course cannot be deferred.

Certificate IV in Design (CUV40311) Course Incompletion within 15 month period

Students who do not complete the course within the 15 months allotted for the course will be entitled to purchase a 6—month extension for $400. If the student does not purchase the course extension, the student may request a certificate stating modules completed to satisfaction (Please note, Statement of Attainment cannot be issued until the full 12 modules are completed). Access to the course and its materials will be declined after the 15 months date has passed. Access to learning materials not already undertaken will strictly be declined. The course cannot be deferred.

Certificate IV in Design (CUV40311) Upgrade Course Incompletion within 3 months period

Students who do not complete the course within the 3 months allotted for the course will be entitled to purchase a 3 month extension for $200. If the student does not purchase the course extension, the student may request a certificate stating modules completed to satisfaction (Please note, Statement of Attainment cannot be issued until the full 12 modules are completed). Access to the course and its materials will be declined after the 15 months date has passed. Access to learning materials not already undertaken will strictly be declined. The course cannot be deferred.

Foundation Web Design Course Incompletion within 6 month period

Students who do not complete the course within the 6 months allotted for the course will be entitled to purchase a 3 month extension for $200. If the student does not purchase the course extension, the student may request a certificate stating modules completed to satisfaction. Access to the course and its materials will be declined after the 6 month date has passed. Access to learning materials not already undertaken will strictly be declined. The course cannot be deferred.

Student Re-enrolment

All re-enrolments will incur a re-enrolment fee and charge per module not previously completed. Fees are laid out for each course below:

Re–enrolment is available only for the Intensive Foundations Course, Certificate IV (CUV40311) and Foundation Web Design Courses.

Re–enrolment is by application and is at the discretion of the Director

Intensive Foundation Course

Re-enrolment in the Intensive Foundation Design Course will incur a re-enrolment fee of $1000, plus $165 per module to be assessed.

Certificate IV in Design (CUV40311) Course

Re-enrolment in the Certificate IV in Design (CUV40311) Course will incur a re-enrolment fee of $2500, plus $154 per module to be assessed.

Foundation Web Design Course

Re-enrolment in the will incur a re-enrolment fee of $300, plus $165 per module to be assessed.

Upon Enrolment

Upon Enrolment in the Intensive Foundation Course

You will have access to modules 1 and 2. Thereafter students will have access to modules once they have uploaded their previous assessment to their tutor. Your tutor can take an average of 14 days to grade an assessment. Students may not upload the next assessment until they have received the previous grade from their tutor.

Upon Enrolment in the Certificate IV in Design (CUV40311) Course

You will have access to modules 1 and 2. Thereafter students will have access to modules once they have uploaded their previous assessment to their tutor. Your tutor can take an average of 14 days to grade an assessment. Students may not upload the next assessment until they have received the previous grade from their tutor.

Upon Enrolment in the Certificate IV in Design (CUV40311) Upgrade Course

You will have access to all learning materials. Your tutor can take an average of 14 days to grade an assessment.

Upon Enrolment inn the Foundation Web Design Course

You will have access to module 1. Thereafter students will have access to modules once they have uploaded their previous assessment to their tutor. Your tutor can take an average of 14 days to grade an assessment. Students may not upload the next assessment until they have received the previous grade from their tutor.

Re-issuance of Certificate

You may gain hard copies of your certificate and/or statement of attainment for $60 for each obtained. Postage and handling within Australia will be charged at $15.00, and $25 outside of Australia. PayPal, credit card or Australian cheque payments accepted only.

Our continuous improvement of services

The Graphic Design School Pty is committed to the continuous improvement of its training and assessment services, student services and management systems. Central to this commitment is our approach to continuous improvement and the procedures we apply to achieve systematic and sustained improvement. Students are encouraged to provide feedback to The Graphic Design School Pty Ltd so we can improve our services in the future. The Graphic Design School will notify students before an upgrade is commenced, and will make every effort to minimise disruption to student services. Any time lost to students as the result of course or website upgrade will not be recompensed by way of refund or course extension.

Transitioning, improvement and upgrade of student service

The Graphic Design School Pty Ltd is required to adhere to Australian educational standards and legislation. This may result in necessary changes to training and assessment services, student services and management systems. The Graphic Design School will notify students before an upgrade is commenced, and will make every effort to minimise disruption to student services. Any time lost to students as the result of course or website upgrade will not be recompensed by way of refund or course extension.

 
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